If you are on the phone for hours a day, the benefits of a headset over a handset become clear--especially if it is as light and comfortable as the Plantronics T10 model. This phone uses a corded headset, which decreases mobility somewhat, but it is unusual in that it comes with every accessory you'll need to use the headset in an over-the-head or over-the-ear configuration. A standard telephone cord (included) connects the small base unit to a wall jack, and the headset cord connects to the front of the unit. No power cord is necessary. Plantronics used a standard telephone jack interface for the headset but wisely used light headphone cable instead of bulky telephone cord on the unit. http://www.valueheadsets.com/ Laughing